Shipping Information

At Ontshirtsale, we are committed to delivering high-quality, custom-made products with efficiency and care. As each item is produced specifically for you, we work closely with a global network of manufacturing partners and trusted shipping carriers to ensure your order is processed and delivered as quickly and smoothly as possible.

Order Confirmation & Processing

Once your order is successfully placed, you will receive an order confirmation email containing important details, including:

  • Order number

  • Order summary

  • Total payment amount

  • Shipping address

Please check your inbox carefully and, if necessary, your spam or junk folder.

Production & Shipping Timeline

Because all products are made to order, processing and delivery times vary by product type.

2D Products

  • Processing Time: 1–3 business days

  • Production Time: 3–5 business days

  • Shipping Time: 5–10 business days

3D All-Over Print Products

  • Processing Time: 1–3 business days

  • Production Time: 5–7 business days

  • Shipping Time: 7–14 business days

All Stitched Products

  • Processing Time: 1–3 business days

  • Production Time: 15–20 business days

  • Shipping Time: 7–14 business days

Shipping Confirmation & Tracking

Once your order has completed production and is shipped, you will receive a shipping confirmation email that includes a tracking link. This allows you to monitor your package’s progress until it arrives at your delivery address.

Shipping Destinations & Fees

  • Orders are shipped from Campbell, CA

  • We ship both within the United States and internationally

  • Shipping fees are displayed in USD and calculated automatically at checkout

Standard Shipping Fee: $4.99

Please ensure that your shipping address is entered correctly at checkout, as orders will be delivered to the address provided.

Shipping Carriers

We use reliable shipping partners such as UPS and USPS to ensure safe and timely delivery. Delivery times, charges, currencies, and applicable taxes may vary depending on the destination country selected at checkout.

International Taxes & Duties

For international orders, additional customs duties, taxes, or import fees may be imposed by local authorities. These charges are the responsibility of the recipient and are not covered or reimbursed by Ontshirtsale.

Order Dispatch Policy

We process and dispatch approved orders as quickly as possible and in the order they are received. Once your package leaves the warehouse, a tracking link will be provided via email so you can follow its journey to your doorstep.